zahra nemati; shahrokh maghsoudi; Seyyed Reza Mazlom; maryam kalatemolaei
Volume 29, Issue 2 , July and August 2022, , Pages 243-254
Abstract
Introduction: Assertiveness is an essential tool in communication between nurses and other members of the hospital staff as well as patients. According to studies, more assertive nurses have higher self-esteem and if they make a mistake, they have more courage in reporting the error and as a result, ...
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Introduction: Assertiveness is an essential tool in communication between nurses and other members of the hospital staff as well as patients. According to studies, more assertive nurses have higher self-esteem and if they make a mistake, they have more courage in reporting the error and as a result, take timely action and prevent the repetition of similar mistakes.Aim: The aim of this study was to evaluate the effect of an assertiveness training program on nurses' assertiveness and self-esteem. Methods: This investigation was an experimental study, conducted on two equal groups with pre-test and post-test design. The study was performed on 70 nurses from different wards of Imam Reza Hospital in Mashhad, Iran. The assertiveness training program in the intervention group consisted of a workshop and a Intragroup session. All subjects in the two groups before, after, completed the Rathus assertiveness scale and Rosenberg self-esteem questionnaires. Data were statistically analyzed. Results: The intervention and control groups were similar in terms of demographic characteristics (p>0.05). Implementation of the assertiveness training program increased the level of assertiveness and self-esteem of nurses in the intervention group in all post-intervention measurements compared to before (p <0.01). However, the increase in assertiveness and self-esteem of nurses in the intervention group was not significant in any of the post-intervention episodes compared to the control group (p> 0.05).Conclusion: Based on our findings, the implementation of an assertiveness training program leads to improving the assertiveness and self-esteem.Keywords: assertiveness, self-concept, nurse, Communicating assertively, self-confidence